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5

I have been dealing with them for about seven years now and they have always gone out of their way to make things affordable for me (I have Jaguar tastes and a Pinto pocket book), even allowing me to make payments on something that was more than I could afford at the moment but needed to have fixed on the only car I owned and therefore needed to fix so I could get around. The last car I bought had rims that I didn't like so I decided to swap them out with the rims on the other car that I was selling. I took it to Les Schwab to do that and they told me there was an issue with something in the wheel. I took it to European Motors and they looked at it and tightened whatever it was that needed to be tightened....right then, no waiting, and no charge. The same vehicle developed a turn signal issue (sigh...Jaguars) pretty soon after buying it. I took it in, left it overnight. They fixed it, no charge at all, not even for the part they replaced. You might say "see two issues right away" but it's a used car, used cars are going to have issues and Jaguars, especially older ones tend to get electrical things happening. I bought it 'as is' as we do with used cars so they had zero --obligation-- to even *look* at the wheels or the turn signal, much less to fix them free of charge. But...they did. The "old" Jag (the one I had before the above mentioned one) had an issue with the antenna. It wouldn't go up. I called and talked to them to find out how much to replace it. He asked me a few questions and then told me it might be the motor so instead of buying and getting a new antenna installed I should have them look at it first. It was the motor. It only needed a slight adjustment/replacement of something (I can't remember the details now...it's been a long time) and it took them like an hour total, diagnosis and repair both. They charged me like $50.00 if I recall correctly... including the part. Will definitely be visiting them the next time I need service or am in the market for a new Jaguar!

5

Ok, so after a Mercedes "Expert" shop in Lacey has my 02 ML55 for a week just to tell me "Uh, I dunno.", I almost gave up hope. Came across these guys and gave it a shot. Call back the next day and I'm told part one. They fix it, then part two, we wait for parts to come, they call me, I go pick it up. These guys found and fixed the problem without a bunch of up selling crap and got me back in my car. Mercedes had the part local for over a grand but he researched and found the same part on the east coast for a few hundred less. After all, I was given a quote of what the total cost would be, when I went to get it, price was exact same as quote, not a bunch of "Oh well we found this" crap. I am super stoked and happy with these guys, they are polite, professional and know what they are doing. I'll never go anywhere else again.

5

They are great people and very helpful. Have an X3 that they take very good care of and much cheaper then the dealer.

Thank you Mr. Gibbs. So glad we can help.

- European Motors
5

Dear Manager, I am Jason, we have all kinds of best quality and best-seller air suspension products for you,

5

Great honest guy that will take care of you!

5

Joe is the man

5

I bought a POS Saab, just to have Joe work on it!

5

Great place to bring your car!

5

Great shop

5

You guys are awesome!

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