Ok, so after a Mercedes "Expert" shop in Lacey has my 02 ML55 for a week just to tell me "Uh, I dunno.", I almost gave up hope. Came across these guys and gave it a shot. Call back the next day and I'm told part one. They fix it, then part two, we wait for parts to come, they call me, I go pick it up. These guys found and fixed the problem without a bunch of up selling crap and got me back in my car. Mercedes had the part local for over a grand but he researched and found the same part on the east coast for a few hundred less. After all, I was given a quote of what the total cost would be, when I went to get it, price was exact same as quote, not a bunch of "Oh well we found this" crap. I am super stoked and happy with these guys, they are polite, professional and know what they are doing. I'll never go anywhere else again.